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Privacy Policy
Your Privacy Matters

Privacy Policy

Last Updated: October 3, 2025

At Patnd Craft Expression International, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Place an order for products
  • Subscribe to our newsletter
  • Contact us through our website or email
  • Participate in surveys or promotions

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us improve our website and provide better services.

2 How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and account
  • Sending promotional materials and newsletters (with your consent)
  • Improving our website, products, and services
  • Personalizing your shopping experience
  • Detecting and preventing fraud or security breaches
  • Complying with legal obligations
  • Analyzing website usage and trends
  • Responding to your inquiries and customer service requests

3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small data files stored on your device that help us remember your preferences and understand your behavior.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4 Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

Service Providers

We share information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers.

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Employee training on data protection and security practices
  • Secure storage of payment information through PCI-compliant payment processors

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information

Right to Opt-Out

Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

8 Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Upon discovering that we have collected information from a child under 18, we will take steps to delete such information promptly.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.

11 Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Patnd Craft Expression International
123 Craft Street, Alimosho, Lagos, Nigeria

Your Privacy is Our Priority

We are committed to protecting your personal information and maintaining your trust.

Privacy at a Glance

Secure

Your data is encrypted and protected

Private

We never sell your information

Control

You control your data and preferences

Transparent

Clear policies and practices

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