Fast & Secure Delivery
Shipping Policy
We deliver your precious beads with care and precision
We deliver your precious beads with care and precision
Orders ship within 2-3 business days
All items carefully wrapped & protected
Real-time tracking for all shipments
All packages fully insured
All orders are processed within 2-3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
* Custom orders may require additional processing time. We will notify you of any delays.
We offer reliable shipping services across Nigeria through our trusted courier partners. All domestic shipments include tracking and insurance coverage.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
|
Standard Shipping
Lagos & Surrounding Areas
|
2-3 business days | ₦2,500 |
|
Standard Shipping
Other Nigerian States
|
4-7 business days | ₦3,500 - ₦5,000 |
|
Express Shipping
All Nigerian Locations
|
1-2 business days | ₦5,000 - ₦8,000 |
|
Free Shipping
All Locations
|
3-7 business days | FREE on orders over ₦50,000 |
We ship worldwide to select countries. International shipping rates vary based on destination, package weight, and dimensions. All international shipments include tracking and full insurance.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our website or the courier's tracking portal.
Check your email for shipping confirmation
Copy your tracking number
Visit our tracking page or courier website
We take great care in packaging all orders to ensure your beads arrive in perfect condition. Each item is individually wrapped and cushioned with protective materials.
Sturdy boxes with bubble wrap and cushioning for maximum protection during transit
We use recyclable and biodegradable packaging materials whenever possible
While we do everything possible to ensure smooth delivery, sometimes issues may occur. Here's how we handle different situations:
If your package is lost in transit, please contact us immediately. We will file a claim with the shipping carrier and either resend your order or provide a full refund.
If your items arrive damaged, please take photos of the packaging and products, and contact us within 48 hours. We will arrange for a replacement or refund.
If your order is significantly delayed beyond the estimated delivery time, please contact our support team. We will investigate and provide updates on your shipment status.
If you have questions about shipping, tracking, or delivery, our customer support team is here to help:
Browse our exclusive collection and enjoy fast, secure delivery to your doorstep