Terms & Conditions

By accessing and using the Patnd Craft Expression International website, you warrant that you are at least 18 years of age and legally capable of entering into binding contracts. If you are accessing our services on behalf of a business entity, you represent that you have the authority to bind that entity to these terms.

We reserve the right to refuse service to anyone for any reason at any time. We may update these terms from time to time, and continued use of our services constitutes acceptance of any changes.

All products featured on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for our products are subject to change without notice.

We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual color or appearance of the products.

Product descriptions are provided for informational purposes and we make every effort to ensure accuracy. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.

By placing an order through our website, you are making an offer to purchase products subject to these terms. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment must be received in full before orders are processed. We accept various payment methods as displayed on our website. All payments are processed securely through our payment partners.

In the event of a pricing error, we reserve the right to cancel the order and offer you the opportunity to purchase at the correct price or receive a full refund.

We aim to process and ship orders within 2-3 business days. Delivery times vary depending on your location and the shipping method selected. Shipping costs are calculated at checkout based on the destination and weight of your order.

Title and risk of loss for all products pass to you upon delivery to the shipping carrier. We are not responsible for delays caused by shipping carriers or customs procedures.

For international orders, you are responsible for all customs duties, taxes, and fees imposed by your country. Please check with your local customs office for more information.

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused items in their original packaging within 30 days of delivery for a refund or exchange.

Custom orders and personalized items are non-refundable unless they arrive damaged or defective. To initiate a return, please contact our customer service team with your order number and reason for return.

Refunds will be processed within 7-10 business days of receiving the returned items. Shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Patnd Craft Expression International or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission. Unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

When you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or illegal activities.

To the maximum extent permitted by law, Patnd Craft Expression International shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Our total liability to you for any damages arising from or related to these terms or your use of our services shall not exceed the amount you paid for the products purchased through our website.

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

We are committed to protecting your privacy and complying with applicable data protection laws. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.